CHÍNH SÁCH ĐẶT SỬA, ĐIỀU CHỈNH VÀ THIẾT KẾ MAY ĐO THEO YÊU CẦU

1. GARMENT ALTERATION SERVICE

  • Applicability
         - For full-priced products (retail): FREE alteration 
         - For discounted products: includes basic alteration services such as hemming, waist taking-in, waist loosening, etc.
  • Service fee: 100,000 VND/time
  • Alteration Process:
    - Customers fill out the Alteration Form at the store's checkout counter: provide detailed measurements needed for alteration.
    - Staff receives the Alteration Form and schedules a completion date.
  • Delivery Time: approximately 3 working days (excluding Saturday and Sunday)

2. DESIGN ADJUSTMENT SERVICE 

  • Applicability: making changes/adjustments to the brand's existing designs or changing the fabric material of existing designs.
  • Service fee: 15% of the listed price of the design sample to be changed. 
  • Alteration Process:
    - Customers fill out the Alteration Form at the store's checkout counter: provide detailed measurements needed for alteration.
    - Staff receives the Alteration Form and schedules a completion date.
  • Delivery Time: approximately 7 working days (excluding Saturday and Sunday)

3. DESIGN MODIFICATION SERVICE - 30% FEE

  • Applicability: making changes to the brand's existing designs (involving changes to the pattern construction) or changing the fabric material of existing designs.
  • Service fee: 30% of the listed price of the design sample to be changed. 
  • Alteration Process:
    - Customers fill out the Alteration Form at the store's checkout counter: provide detailed measurements needed for alteration.
    - Staff receives the Alteration Form and schedules a completion date.
  • Delivery Time: approximately 7 working days (excluding Saturday and Sunday)

4. CUSTOM MADE-TO-MEASURE DESIGN SERVICE

. under the adjustment and consultation of fashion designers